Read Below for the Step Protect Plus, LLC. Business Terms

Important Note Regarding Credit Card Orders:

  • On each credit card order a process fee of 2.3% will be added to final bill.

Goods & Services:

  • Our hardwood surface and stair protection pads are made of recyclable, heavy duty B fluted corrugated cardboard, which adheres to desired surface through
  • the use of two adhesive strips, located on back of each pad, and when removed will not alter the finish of the hardwood in any way.
  • To adhere pad to desired surface/stair simply remove protective film located on both adhesive strips on back of pad.
  • Our standard size for step protection is 36″ x 10″, however we can provide custom size orders of almost any proportion.

Delivery Standards:

  • Our main two carriers are UPS and USPS and for larger orders we may use a freight provider.
  • For smaller orders please allow four to seven business days for delivery.
  • On larger orders shipment delivery time may vary but estimated handling time can be anywhere from one to three weeks.
  • Note: The above pertains to orders in U.S. For International orders please email our sales team for delivery details.

Refund & Return Policy:

  • Full refund excepted within fourteen (14) days of delivery on pads where protective adhesive film has not been removed from any adhesive strip.
  • Original shipping costs will not be refunded.
  • Customer responsible for return shipping.
  • Please be sure to have tracking information for returns.
  • All custom size orders and orders that have customized printing are not eligible for return/refund.

Privacy Policy:

  • Our privacy policy is very simple. We will not share, sell, give, trade, etc. any of your personal information with anybody, period. All information given
  • to us is used by us only.
  • Your phone number will only be used in the event that there is a problem with your order, and we can not reach you via email.
  • Your email address is used only should we need to get hold of you for order clarification, etc.
  • At some point we may send out emails mentioning special sales or items. If you receive one of these emails and would not like to receive any more, you may opt
  • out at any time by emailing us the request. However, by doing so, of course you will no longer be notified of or eligible for any special sales.